Sabre Hospitality Solutions, the industry’s leading global hospitality technology company, announced today that Australian hotel group, Metro Hotels, has reported a more than 70 percent increase in bookings as compared to market growth of 4.5 percent after switching to Sabre Hospitality Solutions’ distribution technology and marketing services.
The hotel company migrated to Sabre
Hospitality Solutions’ SynXis Central Reservation System in November
2011 to connect seamlessly to all channels including distributing rooms
and rates through all four major Global Distribution Systems (GDSs), as
well as hundreds of online travel agents.
Metro
Hotels has 14 properties throughout Australia and is the oldest 100
percent Australian owned and managed hotel chain. The hotel group has
offered accommodation in key cities and popular holiday and tourist
destinations for more than 30 years.
“We have seen huge improvements across the board since our switch to Sabre Hospitality Solutions,” said, Carlie Tait, Group
eCommerce Coordinator for Metro Hotels. “The high level of support,
responsiveness and product knowledge we get from Sabre’s Australia based
team, as well as the functionality and efficiencies of the system, have
made a noticeable impact for our hotels. I have yet to find anything
negative.”
More
specifically, the SynXis CRS took Metro Hotel’s turnaround time for
rate loading from over a week to just one day. The enhanced system
functionality also allows for a higher volume of information and images
that Metro Hotels can load for each property giving the chain the
ability to capture a wider audience.
“Metro
Hotels is taking full advantage of our CRS solution and their results
show how the functionality of the system can really make a difference,”
said Patrick Andres, vice president Asia-Pacific for Sabre Hospitality Solutions. “They are also armed with accurate and useful reporting that gives them comprehensive insight around key source markets and areas that require additional focus.”
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